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SALE & CONDITIONS

Welcome to the terms and conditions for using larabellini.it website.

By placing an order with us, you are agreeing to accept these terms and conditions (‘The Conditions’).
Our terms and conditions can potentially change at any time, and it is up to you to check them regularly before ordering products in case there are any changes. If you don’t agree with the terms and conditions set out below, you shouldn’t use or access this website.

If you have any queries about our terms and conditions, please contact our Customer Service Office on info@larabellini.it

What you agree to

  • Your contract for purchases made through larabellini.it is with LARA BELLINI SRL, and all goods ordered by you are for your own private and domestic use only and are not for resale.
  • You must be eighteen years old or older. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site.
  • All details you provide to LARA BELLINI SRL for the purpose of ordering or purchasing goods must be true, accurate, current and complete in all respects; and the credit or debit card you are using must be your own and there must be sufficient funds in your account to cover payment of the product(s) ordered.
  • You agree that email can be used as a long-distance means of communication.

General Information

www.larabellini.it is an e-commerce website addressed to the sale of professional products for aesthetics owned by LARA BELLINI SRL. All those who buy on www.larabellini.it website, individuals or companies, pursuant to these Conditions of Sale are considered customers. These Conditions of Sale govern the sales of the products listed on the www.larabellini.it, since the order was made. They are applied to sales made via the Internet, telephone, fax and e-mail.

Conditions and acceptance

The fact that the customer accepts the General Conditions of Sale before confirming his order, automatically implies the acknowledgment and acceptance of these without reservation. These terms apply to the exclusion of all other clauses, except for all the special arrangements agreed in writing and signed by both parties. It is prohibited to enter false data, and / or invented and / or fantasy, the registration process required to provide him with the procedure for the execution of this contract and the subsequent communications; personal data, phone number and e-mail address must be the only real personal data and not some other person and / or fantasy.

Modification of the sales conditions

LARA BELLINI SRL reserves the right to modify at any time these Terms of Sale.

Products

LARA BELLINI SRL undertakes to present the essential characteristics of the products processed. The photographs illustrating the products may, in some cases, not be 100% identical to the product itself, for reasons linked to the continuous search of design and coloring, without however compromising its quality that will in any case equivalent if not improved. If you introduce errors, in no case LARA BELLINI SRL will be responsible.
All products on this website comply with the reference specific rules that regulate the distribution and use at EU and national level; the products that so require are CE marked and accompanied by a declaration of conformity.
In addition, the quality system active in LARA BELLINI SRL requires careful selection of suppliers and strict control of the products that guarantee complete safety and high quality. For all other information of a technical nature and / or regulatory, or other documentation, such as technical specifications or specific requirements that the operator may be needed, it is available to our Customer Service who promptly provide all the answers.

Prices

The prices listed on the website are expressed in Euros and are VAT included prices (if needed). All duties costs are excluded. Since rates of ever changing suppliers, the prices listed on the site are subject to change at any time and without notice. They are also likely to change for reasons related to a product launch, promotions and sales. Please note: all prices are given subject to any typos.

Shipping costs

Free shipping costs.

Orders

Nearing completion of the order to the customer you are asked to:

  1.  Fill the form for personal data; it is important to specify the delivery address, phone number and an e-mail address (e-mail).
  2. Carefully read the form, in all its parts, before validating the order. LARA BELLINI SRL is not considered in any case liable for errors inherent in a wrong purchase or to be canceled and not made public without taking any arrangements via email or fax, nor for errors relating to the delivery of the item, resulting from information or data mistakenly entered by the customer, in the form regarding the personal data.
  3. Report within the next hour after the order placed, any payment changes, product, or shipping address to avoid the occurrence of any errors.
  4. Choose the preferred payment method:
  • Paypal / Credit Card: is the online payment system best known in the world that allows you to pay with the utmost security, in real time. With Paypal in fact, the retailer never sees the data of your credit card or account information (which are encrypted with a special system), but only the notification of the received payment. You do not need to have an account on Paypal, it is in fact also possible to pay by entering the data of your credit card on a special page to which you are redirected.
  • Bank Transfer: The data will be sent via e-mail upon completion of the order, which it will be sent only after receiving a copy of the invoice (which you can send via email to sales@larabellini.it, attesting to the successful execution of the same).

Order confirmation

For all orders placed on the website you will automatically receive an order confirmation via e-mail address indicated by the Customer in his data sheet.

Invoices

The invoice will be attached to the shipment and will be delivered directly to the customer’s home. Any copy of the sales invoice can be requested by sending an email to  sales@larabellini.it

Delivery time

The orders will be delivered as quickly as possible, the average delivery times are from 1 to 7 working days depending on the destination country.

Transport conditions

Delivery is to be understood on the ground floor. For any deliveries to upper floors contact us for a quote.

Warranty

Upon arrival of the package check that it does not present signs of tampering. Otherwise accept the goods “conditional.” No complaints will be considered valid if reported after 14 days of receipt of the material. Complaints must be sent to Customer Service in writing (mail or email). No material shall be made without our authorization. Authorized returns must reach us accompanied by the transport document stating the number and date of invoice for the original delivery.

 Right of withdrawal

respect of distance contracts, in cases where the delivery of the goods occur at the residence, as such purchases are concluded outside the business premises. The consumer is entitled to cancel the contract within 14 (fourteen) days of receipt of goods. For the beginning of this evaluation period, it will be the date indicated on the delivery note. To exercise this right, the customer must send to LARA BELLINI SRL an email to sales@larabellini.it or a written notice to that effect by registered letter with return receipt addressed to LARA BELLINI SRL Via Francesco De Sanctis 32, 20141 Milano, Italy or by telegram.
Once such notice of withdrawal, LARA BELLINI SRL will immediately inform the customer whether via e-mail and by phone to return the good with simple care indicate the following data on the item such as name, address and telephone number .
The goods must be received within the period specified by the law of 14 (fourteen) working days. The product must be given to LARA BELLINI SRL Via Francesco De Sanctis 32, 20141 Milano, Italy in perfect condition, packed in its original packaging and complete in all its parts and any accessories and documentation (receipt or any invoice).
The return shipping costs will be borne by us. LARA BELLINI SRL therefore recommends sending assured shipment.
We are happy to exchange for the same item most products that are damaged, faulty or incorrectly shipped, through any circumstance that is in our error within 14 days from the date of delivery and if the item is in stock.

Process

In the event that the Client wishes to exercise the right of withdrawal/exchange, you must inform LARA BELLINI SRL by sending an email to sales@larabellini.it containing:
* The reason of withdrawal/exchange
* The full address and times for the pick up
* An indication of the product / products ordered
* The details of the order document and the data related to your your credit card or debit card or bank account with which you are making the payment (bank, reference agency, the number of commercial code).
The law applies to product purchased in its entirety: it is not possible to exercise the right of withdrawal only on parts of the product purchased.
Under the reserve of the respect of the above conditions (return of goods), the customer will be reimbursed for a maximum amount corresponding to the value of the product. LARA BELLINI SRL will repay the above within 30 (thirty) business days following the receipt of the goods. Reimbursement will be made by Bank transfer c / or bank details specified by the customer. As for the right of withdrawal delivery charges for sending the goods as ordered by LARA BELLINI SRL and eventual redemption handling charges will be deducted from the total amount paid by the customer.

SHIPPING

All orders are shipped on a next day service after the order has been placed.
The shipping costs are free.

Worldwide Delivery

All our items are shipped from our warehouse in Italy and any charges for customs and import are not included.
Customers are responsible to pay import duties and clearance taxes once the shipment has arrived at destination.
Please note customs policies vary widely from country to country. We recommend you contact your local customs office for further information. Please note international shipments may be subject to cross-border inspections by customs authorities.
Email us at sales@larabellini.it for more information.

Using a different delivery address

If you don’t think you’ll be at home to receive your parcel, please give us an alternative address if it suits you better – for example, your work address. You can enter any address you wish on the checkout page, under Shipping Address.

If you aren’t in when the delivery arrives

Our delivery partners will leave a notice card with contact details explaining any next steps in order for you to receive your order.

If there are delays

We do everything we can to make sure deliveries take place when we say they will. Sometimes, though, things beyond our control delay delivery. If the delivery is going to be delayed, we’ll email you as soon as possible and advise you of the new delivery arrangements.

Contacting us about your order delivery

If you have any specific queries regarding delivery, please contact us at sales@larabellini.it Please note our office hours are 10am to 6pm CET, Monday to Friday.

CANCELLING, RETURNS & EXCHANGE

Our Returns Policy

If for any reason at all you want to return something, you can do so within 14 days of delivery.
If the item remains in the same condition as sold, we’ll give you a full refund or exchange the item.
The return shipping costs will be borne by LARA BELLINI SRL

How to return or exchange a product

You may return items sold by larabellini.it within 14 days from the date of delivery for a full refund, providing that the return tag remains attached to the garment and the item is in the same condition.
The return and exchange shipping costs will be entirely borne by us.
We always try to deal with returns as soon as they arrive. However, during really busy periods, please allow up to 28 days for your return or exchange to be processed. Note that refunds for items bought as gifts can only be given to the original payer, and if you decide to swap an item, we can’t stop the payer from finding out.
If you have any specific queries regarding delivery or returns, please contact us at sales@larabellini.it Please note our office hours are 10am to 6pm CET, Monday to Friday.

CANCELLING AN ORDER, RETURNS AND EXCHANGES

Cancelling

If you are based in the EU under the Consumer Protection (Distance Selling) Regulations 2000 DSRs, you have the right to cancel your order with us, provided you give us written notice any time after your order has been placed, up until 14 working days from the day after you received your order.

  • If you haven’t submitted an order, you may clear a product in your shopping basket at any time by clicking the ‘Remove’ button next to it.
  • Once we’ve heard from you that you wish to cancel an order, any sum debited to us from your credit or debit card or bank account will be re-credited to you within 30 days of your order, provided the goods you return are in the same condition that they were in when delivered to you. You will be liable for any charges incurred when returning the goods to LARA BELLINI SRL, unless the return is as a result of an error on our side.
  • Due to the high volume of orders during Sale times, it may not be possible for us to make amendments to your purchases once they have been ordered.
  • All items must be returned unused, in their original condition and from the country that the order was delivered to.

Returns

You may return items sold by larabellini.it within 14 days from the date of delivery for a full refund, providing that the return tag remains attached to the garment and the item is in the same condition.
The return shipping costs will be borne by LARA BELLINI SRL, therefore, we recommend sending assured shipment.
If the returned goods prove in any proven / used so even if in very small percentage, will be weighed in order to verify its entirety, and in the event that there be a missing percentage the product will be entirely paid by the customer, in the case of the equipment will have to be new as shipment.

Exchanges

We are happy to exchange for the same item most products that are damaged, faulty or incorrectly shipped, through any circumstance that is in our error within 14 days from the date of delivery and if the item is in stock.
The return shipping costs will be borne by LARA BELLINI SRL

Process

In the event that the Client wishes to exercise the right of withdrawal/exchange, you must inform LARA BELLINI SRL by sending an email to sales@larabellini.it containing:
* The reason of withdrawal/exchange
* The full address and times for the pick up
* An indication of the product / products ordered
* The details of the order document and the data related to your your credit card or debit card or bank account with which you are making the payment (bank, reference agency, the number of commercial code).
The law applies to product purchased in its entirety: it is not possible to exercise the right of withdrawal only on parts of the product purchased.
Under the reserve of the respect of the above conditions (return of goods), the customer will be reimbursed for a maximum amount corresponding to the value of the product. LARA BELLINI SRL will repay the above within 30 (thirty) business days following the receipt of the goods. Reimbursement will be made by Bank transfer c / or bank details specified by the customer.